Anti-Money Laundering (AML) & Know Your Customer (KYC) Policy
Plump.com
Operator: Forward Solutions B.V.
Registration Number: 156891
Jurisdiction: CuraƧao
1. Purpose
This policy outlines the Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures implemented by Forward Solutions B.V. ("the Company") to prevent and mitigate the risk of the Company being used for money laundering, terrorism financing, or other financial crimes.
2. Regulatory Compliance
The Company adheres to international AML/CFT standards, including those established by the Financial Action Task Force (FATF). Forward Solutions B.V. adopts a risk-based approach to ensure the effective detection, prevention, and management of illicit activities in compliance with all applicable regulatory requirements.
3. Customer Identification Program (CIP)
All customers must complete full identity verification prior to participating in any gaming or related financial activities. The verification process includes, but is not limited to:
- Valid government-issued photo identification
- A live selfie for facial verification
- Proof of residential address (such as a utility bill or bank statement issued within the last 3 months)
4. Enhanced Due Diligence (EDD)
Enhanced Due Diligence procedures are applied to customers or transactions that present higher risk profiles, including but not limited to:
- Customers from high-risk or sanctioned jurisdictions
- Politically Exposed Persons (PEPs) and their associates
- Transactions or behavior inconsistent with normal customer activity or business patterns
5. Ongoing Monitoring
The Company conducts continuous monitoring of all transactions and customer behavior to identify suspicious or unusual activity. Any such activity is promptly reviewed and, if warranted, reported to the relevant regulatory or financial intelligence authority.
6. Record Keeping
All customer identification records, transaction data, and related due diligence information are securely stored for a minimum of five (5) years from the date of the transaction or end of the customer relationship, whichever is later, in accordance with applicable data protection and regulatory standards.
7. Training and Awareness
All employees and contractors involved in customer onboarding, payments, or compliance functions receive regular AML and KYC training. This training ensures staff remain informed about current regulatory obligations, internal procedures, and methods of identifying and reporting suspicious activities.