Terms and Conditions of Use

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of Plump.com, an online gaming platform operated by Forward Solutions B.V. ("the Company"). By creating an account or using the site, you confirm that you have read, understood, and agree to these Terms in full.

2. Eligibility

You must be at least 18 years old, or the minimum legal age for online gaming in your jurisdiction, whichever is higher. Access to Plump.com is strictly prohibited for individuals residing in or accessing the site from restricted or prohibited jurisdictions as defined by applicable law or regulatory conditions under the Curaçao eGaming license.

3. Account Registration

To participate in gaming activities, users must register an account using accurate and verifiable information. The Company reserves the right to verify user data and to suspend, restrict, or terminate accounts suspected of submitting false information, violating these Terms, or engaging in unlawful or fraudulent activity.

4. Responsible Gaming

Plump.com promotes responsible and sustainable gaming practices. Users may:

• Set personal deposit, loss, or session limits.
• Self-exclude temporarily or permanently.
• Request account suspension through customer support at any time.

The Company provides tools and support resources to help players manage their gaming behavior and encourages responsible play at all times.

5. Deposits and Withdrawals

All deposits must originate from payment accounts or digital wallets owned by the registered user. Withdrawals are only processed to verified payment methods in the same name as the user and may require additional identity verification in line with the Company's AML and KYC obligations.

The Company reserves the right to delay or withhold withdrawals if verification is pending or if suspicious activity is detected.

6. Game Fairness

All games offered on Plump.com operate using certified Random Number Generators (RNG) or provably fair algorithms, ensuring fairness and transparency for all users. Game systems are regularly audited and tested by independent certification bodies to comply with Curaçao eGaming standards.

7. Limitation of Liability

The Company shall not be liable for:

• Any indirect or consequential losses, including loss of data, profit, or opportunity.
• Technical failures, service interruptions, or software errors.
• Unauthorized access to user accounts resulting from user negligence or third-party breaches.

Use of the platform is at your own risk. The service is provided "as is" and "as available," without warranties of any kind.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of Curaçao. Any disputes arising under or in connection with these Terms shall fall under the exclusive jurisdiction of the competent courts of Curaçao.